Sunil Kumar Shivaramegowda                            Contact: 1 (856) 380 0780

                            Email: sunil.mdy@gmail.com

 

 

Career Highlights

10+ years of extensive experience in Software Quality Assurance & Business Analysis in various domains such as Banking, E-Commerce, Fleet Management, Telecom, Healthcare, Hotels, Insurance, Adobe CQ application. Well-acquainted with all phases of the Software Test Life Cycle (STLC), Software Development Life Cycle (SDLC), Testing Methodologies and Defect Management Life Cycle. Extensive experience in Manual and Automated testing of Web Applications, Web Services, ETL, Mobile Applications, Content Management Systems, Client/server and Back-end. Extensive experience in Agile development environment. Experience in managing and leading QA teams across different geographies (onsite-offshore model).

 

Ø      Proficient in defining, designing and documenting Test Strategy, Test Plan, Resource Plan, Traceability Matrix, Test Scenarios

Ø      Expertise in requirement management using test management tools like Microsoft Test Management (MTM), Quality Center (ALM), Result Space and Test Director

Ø      Expertise in test reviews using peer review techniques like formal inspection, walk-through and one-on-one reviews and tracking review to closure

Ø      Extensively involved in GUI testing, Sanity/Smoke testing, Functional testing, Integration testing, System testing, Regression testing, and User Acceptance Testing (UAT)

Ø      Expertise in creating and executing test plans; generated effective Test Summary reports, Bug reports and analyzed the quality of defects

Ø      Exposure to Selenium IDE and Web driver

Ø      Extensive experience in testing web services using Parasoft SOAtest and SOAP UI tools.

Ø      Hands on experience in ETL testing using Informatica tool. Experience in PL/SQL, SQL Scripts in Oracle

Ø      Experience in testing Mobile Applications using Android (Samsung, HTC) and iPhone devices

Ø      Worked as Business Analyst

Ø      Experience in managing and leading QA teams across different geographies in Onsite-Offshore model

Ø      Excellent team player having good Problem Solving, Analytical, Communication, Interpersonal and Leadership skills

Ø      Quick learner, determination to learn new technologies and take-up challenging tasks

 

Certifications

 

Certified Software Test Professional (CSTP) from International Institute for Software Testing (IIST), USA

 

Educational Qualification

 

·               Master of Computer Applications (MCA) from Visvesvaraya Technological University, India

·               Bachelor of Science (B.Sc.) from Mysore University, India

 

Skills Summary

 

Functional Testing Tools                            : Selenium, Parasoft SOAtest, SOAP UI, dynaTrace

Data Warehousing Tools                            : Informatica, Oracle Business Intelligence (OBI)

Test & Defect Management Tools              : HP Quality Centre (ALM), Microsoft Test Management (MTM), Test   Director, JIRA, Result Space and Change Synergy

Operating Systems                                          : Different flavors of Windows

Database                                                        : MS SQL Server, PL/SQL, Oracle9i, Toad, Micros Opera

Content Management System                            : Episerver, Adobe CQ5

 

Philips Lifeline ImplementationOctober 2014 to Present

Role: Senior Quality Analyst / Test Lead

Client : Philips, Boston

Project Description:

Redesign the Philips lifelinesys.com and its supporting technology platforms to deliver industry-leading rich user experience on secure, scalable, flexible and extensible Adobe AEM platform.

 

Roles and Responsibilities:

·               Participated in requirements reviews to ensure the requirements are complete and testable.

·               Prepared test strategy and test plan document for the project. Provided inputs on estimation of tasks broken down to different sections.

·               Identified end to end test scenarios to be automated. Created test scripts using selenium.

·               Reviewed test scripts created by the team. Driven and followed up on Client reviews and sign off

·               Verify automated test results and raise defects in JIRA.

·               Identified and escalated issues/risks on time and followed up till the closure. Created risk mitigation plan. Resolved issues and dependencies in the team.

·               Managed and lead QA track successfully by mentoring, helping and assuring people growth.

·               Prepared test coverage and defects reports. Keep track of the new requirements/change in the requirements.

·               Facilitating Defect Triage meetings. Communicating with clients, management and development team on status

 

Technologies and Tools Used: Adobe CQ, Selenium, JIRA

 

Project: RISK ManagementFeb 2014 to September 2014

Role: Test Lead

Client: Automotive Resources International (ARI), New Jersey

Project Description:

Global Risk Management evaluates Risk of a driver who will be driving a client’s fleet. This is a product offered by ARI to its Leasing clients. Benefits of the project are Clients interest is safeguarded in the event of an accident, Motor Offences involving the client drivers. And also it safeguards when ARI vehicles are leased. The project is designed to create the qualification criteria that can be used to qualify Drivers to be setup for the Global Risk program.

 

Roles and Responsibilities:

·               Involved in requirement walkthrough phase, understanding the testing effort by analyzing the requirements.

·               Developed Test Plan and Test Strategy documents.

·               Created and executed end-to-end test scripts based on Business requirements and Technical Specifications. Managed test scripts, test execution, defect reporting using Microsoft Test Management (MTM)

·               Created and executed SQL scripts to validate end user data with the actual data in the database.

·               Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.

·               Performed Sanity, Navigational, Functional, Integration, System and Regression testing on the application under test.

·               Performed Web Service testing using SOAP UI.

·               Creation of test data to test specific ETL flows. Worked with data validation, constraints, source to target row counts. 

·               Tested ETL jobs as per business rules using ETL design document 

·               Trained end-users on the application

·               Facilitated Defect Triage meetings. Prepared Test Coverage and Defect Reports.

·               Kept track of the new requirements/change in the requirements.

·               Ensured timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate testing issues where required.

 

Technologies and Tools Used: .Net, PL/SQL Developer, MY SQL, SOAP UI, Informatica, Team Foundation Server (TFS), Microsoft Test Management (MTM)

Dodd Frank ProgramJuly 2013 to January 2014

Role: Test Lead

Client: TD Bank Groups, New Jersey

Project Description:

Dodd Frank consumer compliance projects are part of the overall Dodd-Frank Program specific to addressing changes in consumer protection regulations for the TD US holding company. This project is primarily to address the sections related to additional information which must be published on disclosures as well as changes due to the new model form within the Consumer Compliance aspects of Dodd Frank. Overall Dodd-Frank Program includes below projects:

                     i.  Ability To Repay (ATR)                            iv.  Mortgage Servicing (MS)

                   ii.High Cost Mortgage (HCM)                            v.   Loan Originator Compensation (LOC)

                  iii.Appraisal Rules (AR)

Roles and Responsibilities:

·               Accountable for all phases of testing for three projects (ATR, HCM, AR) including System Integration Test (SIT), Business Acceptance Testing (BAT) and Warranty support.

·               Lead test team in the delivery of Test Planning, Test Preparation and Test Execution activities in adherence to standards for System Integration Test.

·               Coordinated the planning and support of Business Acceptance Testing (BAT) with BA’s.

·               Manage testing resource requirements for all the three projects ATR, HCM, AR.

·               Manage creation, review and sign off of testing documentation (e.g. test strategies, plans, schedule, test cases, dashboards, defect logs, test phase closure reports) ensuring all test artifacts adhere to standards and are stored in the project SharePoint site.

·               Understand and communicate testing impact of scope changes/PCRs to the project management team both from a timeline and a risk perspective.

·               Review and provide input to SRS documentation as required

·               Manage testing activities and artifacts to ensure adherence to SDLC Gating criteria and participate in Gate reviews.

·               Facilitate the daily defect / status calls. Report the status of test planning, test execution and defects to project team.

·               Created and executed high complexity End-to-End test scripts.

·               Involved in test case creation and test case execution in Quality Center (ALM); when required to ensure test teams meet project timelines.

·               Managed sign off of Test Strategy, Test Plan with appropriate project partners. Participated in Audit reviews of Test Artifacts.

·               Ensure timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate testing issues where required.

 

Technologies and Tools Used: Java, J2EE, HP Quality Center (ALM), Oracle 10g, SQL Tools

 

Scanweb 2.0          Jan 2012 to June 2013

Role: Test Lead / Business Analyst

Client : Scandic Hotels, Stockholm, Sweden

Project Description:

The Scandic hotels have been sold from Hilton hotels to new Owners. As a part of transition they need to get off the Hilton Systems including building a separate web site. The Scan web project is the project to build a new web site with its core online booking engine covering the below aspects:

                     i.  Reservation                                          iii. Hotel Search

                   ii.Loyalty Programme                            iv. Additional critical business functions

Reservation and Loyalty modules use Opera [Reservation + Customer Information System] which is integrated with booking engine using Web Services. Content Management System [CMS] will be handled by EpiServer. Booking engine interacts with CMS to access data to fulfill the requirements. An API is designed to achieve this functionality.

Roles and Responsibilities:

·               Managed and Lead QA track successfully by monitoring and mentoring team members. Played step up role as Associate Project Manager as well.

·               Defined and Implemented QA Processes and testing strategies.

·               Involved in requirement walkthrough phase, understanding the testing effort by analyzing the requirements. Gathered Requirements from Subject Matter Experts (SME’s) and documented.

·               Involved in preparing Test Plan and Test Strategy.

·               Provided inputs on estimation of tasks broken down to different sections.

·               Created Use Case documents. Driven and followed up on client reviews and sign off.

·               Test Execution Estimation and Resources Planning using Organization Standard Estimation and Planning Tool.

·               Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans.

·               Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.

·               Participation in framework development.

·               Identified end to end test scenarios to be automated. Created test scripts using selenium web driver - java.

·               Developed scripts for regression and sanity testing. Executed/Run the automated scripts.

·               Keep track of the new requirements/change in the requirements.

·               Served as UAT Lead; worked with client to develop and finalize UAT scripts.

·               Performance testing using dynaTrace AJAX Edition software.

·               Performed Mobile testing using devices such as Android (Samsung, HTC) and iPhone.

·               Configured and tested CRM/CMS products as per the requirements; including debugging and problem solving.

·               Facilitating Defect Triage meetings. Preparing Test Coverage and Defect Reports.

·               Facilitating conversations and/or meetings with client to get issues resolved.

·               Communicating with Clients, Management and Development Team on status.

 

Technologies and Tools Used: .Net Framework 3.0, ASP.Net 2.0, Oracle 9i database client for Opera, Result Space, dynaTrace Ajax, SOAP UI, Selenium IDE, CMS – Episerver, Mobile devices - Android (Samsung, HTC) and iPhone, Day Software CQ

 

Cash Management OnlineFeb 2011 to Dec 2011

Role: Senior Quality Analyst / ETL Tester

Client : TD Bank Groups, New Jersey

Project Description:

Cash Management Online requires the data migration from two legacy systems, Treasury Direct and Web Express into a new system; TD e-treasury, a custom application developed by the vendor S1. This portion of the project focuses on the migration of data from the hosts systems into the target system and the business rules that affect that data.

Objective –Processing of the payments (Fund Transfer) for the products (ACH, Wires, Onsite/Remote Checks & Cash payments). Involve in project development of application for processing payments and also managing the operations team after successful migration to new system.

 

Roles and Responsibilities:

·               Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center (ALM).

·               Involved in preparing Test Plan and Test Strategy. Provided inputs on estimation of tasks broken down to different sections.

·               Created test data for testing specific ETL flow. 

·               Developed and executed data conversion test cases and validated record counts, check sum, data integrity on both source and destination systems.

·               Performed data analysis and data profiling using SQL and Informatica Data Explorer on various sources systems

·               Tested and developed the mapping for extracting, cleansing, transforming, integrating, and loading data using Informatica.

·               Worked with data validation, constraints, source to target row counts. 

·               Tested ETL jobs as per business rules using ETL design document 

·               Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans.

·               Arrange the hardware and software requirements for the Test Setup.

·               Keep track of the new requirements/change in the requirements.

·               Facilitating Defect Triage meetings. Preparing Test Coverage and Defect Reports.

·               Organize client calls. Communicate with Clients, Management and Development Team on status.

 

Technologies and Tools Used: Java, J2EE, Oracle 10, SQL Tools, HP Quality Center

 

Electronic Exchange of Social Security Information [EESSI] March 2009 to Jan 2011

Role: Senior Quality Analyst

Client: Department of Health, London, UK

Project Description:

The EESSI programme has been set up by the European Commission to support the introduction of a new EU regulation 883/2004 and its associated implementing regulation. The main purpose of the EESSI system is to replace paper-based business processes with electronic message-based information flows across 6 sectors of data exchange between member states. The messages will be sent to member states access point(s) from which they will be forwarded to the access point(s) in the destination country via a coordination node hosted by the EU commission.

Roles and Responsibilities:

·               Involved in requirement walkthrough phase, understanding the testing effort by analyzing the requirements.

·               Served as Business Analyst. Facilitate business requirements gathering meeting with client subject matter experts.

·               Created Use Case documents. Driven and followed up on client reviews and sign off.

·               Communicate the requirements to development and QA teams.

·               Served as Test Lead. Understanding the testing effort by analyzing the requirements.

·               Continuously worked development team to ensure design meets requirements and client expectations.

·               Continuously worked with QA team to ensure test scripts accurately test project functionalities. Reviewed test scripts created by the team. Driven and followed up on client reviews and sign off.

·               Involved in preparing Test Plan and Test Strategy. Provided inputs on estimation of tasks broken down to different sections.

·               Test Execution Estimation and Resources Planning using Organization Standard Estimation and Planning Tool.

·               Allocation of work among the team. Analyzing Risks and Creation of Mitigation Plans.

·               Keep track of the new requirements/change in the requirements.

·               Facilitating Defect Triage meetings. Preparing Test Coverage and Defect Reports.

·               Facilitating conversations and/or meetings with client to get issues resolved.

·               Communicating with Clients, Management and Development Team on status.

 

Technologies and Tools Used: .Net, Oracle 10g, Result Space

 

Alticor   November 2007 to February 2009

Role: Test Analyst

Client : Amway, Detroit, MI

Project Description:

Alticor is the parent company of Amway Corp., Quixtar North America / Amway Global, Access Business Group LLC, and Alticor Corporate Enterprises. Amway is global leader in direct selling, with over three million Independent Business Owners (IBOs) in over 80 countries and territories around the world. For more than 45 years, Amway Corporation has enabled people to have a business of their own. With Global Web 2.0, Amway will use the power of the digital channel to connect consumers, business owners and our products, intelligently and simply. This business revolution will empower Amway to reclaim its role as Innovator and Market Leader, and maximize that role in ways unimagined – until now.

Global Web 2.0 has two functional tracks.

1.             Business Center
2.             E-Commerce

Roles and Responsibilities:

·               Involved in preparing Test Plan and Test Strategy.

·               Involved in requirement walkthrough phase.

·               Interacting with client for understanding requirements.

·               Defined functional and end-to-end test scenarios. Prepared Test Traceability matrix. Involved in reviewing test scripts.

·               Involved in execution of End to End Scenarios. Raised and tracked defects in Team Foundation Server (TFS).

·               Involved in Defect Triaging and Preparing Defect Reports through TFS.

·               Involved in automation script creation, review and execution.

·               Facilitating conversations and/or meetings with client to get issues resolved.

 

Technologies and Tools Used: Java, HTML, SQL Server -2000, Commerce Server, AS400, MOSS, Team Foundation Server (TFS)

 

Sprint-Nextel OVM_TOES_FAST       July 2004 to October 2007

Role: Test Analyst

Client : Sprint-Nextel, Arlington

Project Description:

Sprint-Nextel - Online/National Authorized dealers offer cellular products and services from AT&T Wireless, Verizon Wireless, and Voice Stream to their customers.

The Order Validation Module (OVM) is a Sprint-Nextel gateway system for Online or National Authorized Resellers to interface with Sprint Fulfillment and Activation Service Tool (FAST). OVM allows Sprint to accept orders for product and services from its Online and National Partners using Telemarketing Order Entry System (TOES) and FAST (Fulfillment Activations Service Tool)

 

Roles and Responsibilities:

·               Involved in Requirement Analysis and Walkthroughs. Identifying/Escalating issues in requirements. Attending daily calls with onsite team for issue resolution.

·               Created UI, Functional test scripts. Uploaded into Quality Center.

·               Performed GUI, Functional, System, Regression testing. Raised and tracked defects in Change Synergy.

·               Created and executed SQL scripts to validate end user data with the actual data in the database (Toad).

·               Prepared Test Summary Report and Defect Reports.

 

Technologies and Tools Used: Java, HTML, EJB, JSP, SQL Server-2000, HP Quality Center, TOAD, Change Synergy